Shipping Policy

At GeniCards, we aim to provide a seamless and reliable shipping experience for our valued customers. Please read our shipping policy carefully to understand the details of our shipping process.

1. Processing Time:
– After placing an order for a GeniCard, please allow 1-2 business days for order processing.
– Customized or personalized GeniCards may require additional processing time, depending on the complexity of the design.

2. Shipping Methods and Delivery:
– We offer standard shipping services for GeniCards within Bangladesh.
– Delivery timeframes depend on the shipping address and may vary between 2-5 business days.

3. Shipping Charges:
– We offer free shipping on all GeniCard orders within Bangladesh.
– Additional charges may apply for expedited shipping or international orders.

4. Order Tracking:
– Once your order has been shipped, you will receive a confirmation email along with a tracking number.
– This tracking number will allow you to monitor the progress of your shipment until it reaches your delivery address.

5. Shipping Address:
– It is essential to provide accurate and complete shipping information to ensure successful delivery.
– GeniCards is not responsible for any delays or undelivered shipments caused by incorrect or incomplete address details.

6. International Shipping:
– At the moment, we primarily ship within Bangladesh, but we are working towards expanding our international shipping capabilities.

7. Damaged or Lost Shipments:
– GeniCards takes utmost care in packaging and shipping your orders. However, in the unlikely event that your GeniCard is damaged or lost during transit, please contact our customer support team immediately.
– We will work diligently to resolve the issue and ensure your satisfaction.

8. Customs and Duties (International Orders):
– Customers are responsible for any customs fees, duties, or taxes that may be applicable to international orders.
– GeniCards is not responsible for any delays or additional charges incurred due to customs processes.

If you have any further questions or concerns regarding our shipping policy, please do not hesitate to contact our customer support team. We are here to assist you and provide the best possible shipping experience.

Thank you for choosing GeniCards. We appreciate your support and look forward to enhancing your networking with our innovative digital business cards.